At RebootingFutures, we collect information that helps us provide better financial education services. We're transparent about what we gather and why we need it.

Information Collection Methods

• Direct submissions through registration forms and contact forms
• Automatic collection via cookies and tracking technologies
• Third-party integrations like payment processors and analytics tools
• Public sources when you reference our services on social media
• Educational assessment tools and progress tracking systems

We use your information to deliver quality financial education and improve our services. Every use serves a specific purpose that benefits your learning experience.

Primary Uses

• Delivering educational content and tracking your learning progress
• Communicating about course updates, assignments, and important announcements
• Processing payments and managing your account access
• Providing technical support and responding to your inquiries
• Customizing content recommendations based on your interests and progress
• Sending periodic newsletters with financial tips and industry insights

Legal Basis for Processing (Korean Law Compliance)

Under Korean privacy law, we process your information based on:

• Consent: When you voluntarily provide information or opt into communications
• Contract Performance: To deliver the educational services you've purchased
• Legitimate Interest: For website security, fraud prevention, and service improvement
• Legal Compliance: To meet Korean tax and business registration requirements

Marketing Communications

We may send you information about new courses, financial education tips, and relevant industry updates. You can opt out of marketing emails at any time using the unsubscribe link or by contacting us directly.

We don't sell your personal information. We only share data with trusted partners who help us deliver our services, and only when necessary.

When We Share Information

• With payment processors to handle course fees and transactions
• With email service providers to deliver course materials and updates
• With analytics services to understand website performance and user experience
• With cloud storage providers to securely store your course progress
• When required by Korean law or to protect our legal rights
• In case of business merger or acquisition (with prior notice to users)

Third-Party Service Providers

Our carefully selected partners include:

You have significant control over your personal information. Here are your rights and how to exercise them.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information below. We'll respond within 10 business days as required by Korean law.

• Email us at [email protected] with your specific request
• Call us at +82-32-340-9114 during business hours
• Write to us at: Jung-gu, Munhwa 1(il)-dong, 374-5 2층, Daejeon, South Korea
• Use the contact form on our website with "Privacy Request" in the subject line

Response Timeline

We take your privacy requests seriously and aim to respond promptly:

• Acknowledgment of your request within 2 business days
• Full response within 10 business days (Korean law requirement)
• Complex requests may take up to 30 days with explanation
• Free of charge for reasonable requests (fees may apply for excessive requests)

Protecting your information is our priority. We use multiple layers of security to keep your data safe from unauthorized access, loss, or misuse.

Technical Security Measures

• SSL encryption for all data transmission between your device and our servers
• Secure cloud storage with regular backups and disaster recovery protocols
• Multi-factor authentication for administrative access to systems
• Regular security updates and patches for all systems and software
• Network firewalls and intrusion detection systems
• Data encryption at rest for sensitive information storage

Administrative Security

• Limited access to personal information on a need-to-know basis
• Regular privacy training for all staff members
• Background checks for employees handling personal data
• Clear data handling policies and procedures
• Regular security audits and vulnerability assessments

Data Retention

We keep your information only as long as necessary:

• Course enrollment and progress data: 5 years after course completion
• Financial transaction records: 7 years (Korean tax law requirement)
• Marketing consent records: Until you withdraw consent
• Technical logs and analytics: 2 years maximum
• Support correspondence: 3 years for quality assurance

As a business operating in South Korea, we comply with all applicable Korean privacy laws, including the Personal Information Protection Act (PIPA) and relevant regulations.

PIPA Compliance

• We obtain explicit consent before collecting personal information
• Sensitive personal information requires separate, specific consent
• We provide clear notice about processing purposes and retention periods
• Cross-border data transfers include appropriate safeguards
• We maintain records of consent and processing activities
• Data subjects can exercise their rights in Korean language if needed

Local Data Handling

For our Korean users, we maintain certain data processing activities within Korea to comply with local requirements:

• Primary customer data storage within Korean data centers when required
• Local backup and disaster recovery systems
• Korean-language privacy notices and consent forms available
• Local customer service in Korean language during business hours
• Compliance with Korean financial services regulations for payment data

Complaints and Disputes

If you have concerns about our privacy practices:

• Contact our privacy team first - we're committed to resolving issues quickly
• File a complaint with the Korea Internet & Security Agency (KISA)
• Contact the Personal Information Protection Commission
• Seek resolution through Korean courts if necessary